IVR Questions: 4 Questions to Ask When Choosing an IVR Voice Talent

Four Questions To Ask Any IVR Voice Talent Before Hiring Them So you are ready to hire stellar IVR voice talent to give your business that extra air of professionalism it needs when your next client or business partner calls you. Great! However, while this is an exciting step, it is important you find the […]

Keep reading

THE MISSING PIECE IN THE RE-SELLER PARADIGM

You sold a system, and your customer is excited about getting it up and running. All pre-planning of the call flow is done; lines have been configured and extensions assigned. Just before the system is prepped to go live, the realization hits both you and your client at the same time: Someone’s going to have […]

Keep reading