"I have worked Allison for over 10 years and she has always provided excellent quality recordings. I have asked Allison for special requests such as needing a subdued sound, a special application needed the prompts to be very fast but not sound like Mickey Mouse and another needed funny/uplifting messaging, she has always delivered. A point that many don't think about, particularly with prompts, new prompts need to fit with prompts she recorded 5 years ago, with the quality and consistency that Allison produces, this has been 'no problem'."

​Michael Heinrich

April 18, 2016

One of the Most Prevalent Voice Talents for IVR Recordings Today

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Allison Smith is an internationally recognized professional voice talent, specializing in IVR recordings. She is a female voice over artist with professional experience and offers services which include recording:

Chances are, you’ve already heard Allison Smith.

If you’ve ever entered your pin number into your telephone banking account,  you’ve probably heard the voice of Allison Smith guiding you through the call. If you’ve participated in a telephone survey, most likely it was Allison’s voice that encouraged you to rate your satisfaction. Ever signed onto a conference call, listened to the public airwaves, took an online training module, or received an automated phone reminder for an upcoming medical or dental appointment? You’ve probably heard voice talent Allison. She’s even been that voice that reminds you to take your ticket at the parking garage.

IVR — or “Interactive Voice Response” — is the term which applies to any time you dial a company and get an automated voice that sorts your call to various departments. There’s a very good likelihood that the warm, friendly voice you encounter when using these systems — no matter where you call — will be that of female voice over talent Allison Smith.

One of most prevalent and widespread telephone female voice artists working today, Allison has the soothing, friendly and familiar sound that you’re looking for. Notable for her work voicing Asterisk voice prompts for the Asterisk open-source PBX, Allison has voiced countless other platforms for major telcos and private companies alike.

So — listen to her voice samples, learn about her rates and follow Allison on Google+ and on Twitter  and Facebook.

Recent News

Upcoming Speaking Engagements

Allison will continue to spread the word about making IVRs more efficient, more lively, and more user-friendly in some upcoming appearances: first, she will be speaking at Astricon — again being held in beautiful Orlando, Florida October 9-11; then she will be a featured speaker at IT Expo in Ft. Lauderdale, Florida Jan 29-Feb 01.

Allison’s Presentation at CommCon in Surrey, UK

Allison spoke at the first ever Commcon — the UK’s newest and most exciting conference for Web RTC and Open Source Telephony in June, in beautiful Surrey, UK. Her presentation: “The 90’s Called: It Wants Your IVR Back” — an irreverent, humorous look at the changing trends in IVR — was well-received and led to lively discussion and debate. Here’s the full presentation! https://bit.ly/2JroyNe

YouTube Channel Launched!

Allison has created a YouTube Channeled called “The IVR Lounge”, full of tips and tricks about how to improve your IVR and take it to the next level. Stop by The IVR Lounge here: http://bit.ly/2eZwVmK and make sure you subscribe!

Partnership Program

Ever thought of partnering with The IVR Voice.com? It can be a great way to provide professional, seamless IVR recordings for your customers or end-users on an on-going basis. You’ll receive a perpetual discount code, priority service, and the qualifying threshold is easier to reach than you may think. Send Allison a message at allison@theivrvoice.com or call 1-855-IVR-IVR0 to discuss how you can join the Partnership Program!

Allison’s the New Voice of FreeSWITCH!

FreeSWITCH — a scalable open source cross-platform telephony platform designed to route and interconnect popular communication protocols using audio, video, text or any other form of media — welcomes Allison as the new voice of the system. Allison recently completed the voicing of the all-important FreeSWITCH core sounds, and they will soon be available for download to the FreeSWITCH community, as well as the ability to order custom prompts recorded by Allison. She will also be speaking at ClueCon in Chicago this August — the official gathering of the FreeSWITCH Community. She’s thrilled to be a part of this ground-breaking group, and looks forward to serving the FreeSWITCH community for years to come.