Retail IVR

Retail IVR

Allison Smith has provided world class prompts for the retail sector for decades, and understands the fast-paced and ever-changing nature of customer demands in the retail industry.

A retail chain’s telephone needs to be responsive to changes in trends, challenges the industry has faced, and with ever-evolving customer demands. Adapting to the way that customers consume has never been more important in our post-pandemic world.


Allison has been available to her retail clients to voice prompts which accommodate all the channels that customers use to purchase; in-store, online, pop-up, virtual showrooms – retail has to be malleable and flexible.



Regardless of the product you’re selling, a strong IVR and call center presence is a must; Allison Smith can voice for whatever sector you target.

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